OUR COMPANY

Pamela Lovell currently serves as President for Apartment Management Professionals, LLC (AMP Residential) with properties in Alabama, Florida, Indiana, Kentucky and Michigan. Pamela received her Bachelor’s Degree in Management from Oakland City University and has achieved the designation of Certified Apartment Portfolio Supervisor (CAPS) through the National Apartment Association. Pamela worked for 10 years in hotel management before joining the multifamily industry in 2007. Pamela has experience in successfully overseeing multi-million dollar renovation operations and repositioning projects, both in the hotel industry and in the multifamily industry.

Additionally, Pamela is a leader in the industry in the markets she represents. She has previously served as President of the Apartment Association of Southern Indiana, President of the Hotel Association of Greater Evansville; Member of the Board of Directors for the Greater Birmingham Apartment Association and on the Board of Directors for the Alabama Apartment Association, and President of Property Management Association Western Michigan (PMAWM) and President of Property Management Association of Michigan (PMAM). Pamela is results-oriented and brings a strong dedication and work ethic to every mission and is excited to help residents AMP up their lifestyles, help employees AMP up their careers, and to help investors to AMP up profits!!

Ashley Edwards currently serves as Vice President of Operations for AMP Residential with properties in Alabama, Florida, Kentucky, Michigan, Missouri and Connecticut. Ashley began her career in property management after earning a Bachelor’s of Business Administration with a major in Finance and Management from Grand Valley State University. Ashley holds the Certified Apartment Manager (CAM) designation and Certified Apartment Property Supervisor (CAPS) through the National Apartment Association, Leadership Lyceum and obtained her Michigan Real Estate License. Ashley has served on the board of directors for both PMAM and PMAWM, as well as the Legislative committee for the state, and education and membership committees for her local Professional Management Association (PMA) chapter. Ashley began her career as a Leasing Consultant in 2006 and was quickly promoted to Property Manager, Regional Manager, Senior Regional Manager and Director of Operations. Her experience includes multi-property management, project management, multi-million-dollar capital projects, and rebranding of conventional housing. Her industry experience in both tier one and tier two markets allows Ashley to manage a balance of associate satisfaction and profitability. She is a leader with high standards who focuses on the development and support of AMP employees, resulting in professional growth for both communities and her teams.

Gabriel Cooper serves as Vice President of Asset Management for AMP Residential where he works with the operations and corporate teams to optimize the financial growth of their Assets. Prior to joining AMP Residential, Mr. Cooper worked as a Senior Asset Manager for White Eagle Property Group, where he was responsible for the asset management of a multifamily unit portfolio, including the oversite of property operations, capital allocations, distributions, and execution of ownership strategy. Earlier in his career, Mr. Cooper worked for two large multifamily investment groups where he gained his diversified experience in Accounting, Portfolio Management and Asset Management.

Mr. Cooper holds a Masters of Science in Accounting from Fairleigh Dickenson University and is a certified YieldStar advisor.

Joanne Giacomantonio joined the Amp Residential team in 2017 with over 20 years of industry experience. Joanne began her Property Management career in 1991 after graduating from Central Michigan University with a degree in Interior Design and Marketing. Joanne's past experience includes sales training, branding, re-positioning and new construction. She has earned her NALP Trainer certification through the DMAA and is the 2018 recipient of the GLAStar Executive of the Year Award. Joanne is passionate about all facets of Branding and Marketing and utilizes her education in Interior Design to collaborate with architects and engineers for Amp Residential's portfolio of new construction and renovation projects. Her experience and education have prepared her for her current role as Vice President of Marketing & Design for both Amp Residential and TEG Developers. Joanne currently resides with her husband in the metro Detroit area and is the proud mom of two sons.

Christie Upp serves as Vice President of Training and Development for AMP Residential. She is credentialed with the Certified Apartment Supervisor (CAPS) designation through the National Apartment Association, and she is the recipient of the National Apartment Association’s ACE Industry Educator of the Year award. Christie is also a Licensed Realtor. She began her career in the multifamily industry in 2003 as a Leasing Consultant and was quickly promoted to become a Senior Regional Manager. She has overseen as many as 2,500 units in a variety of markets and has experienced all aspects of property management including but not limited to: new build, repositioning/renovation, lease-up, conventional/affordable, acquisitions/dispositions, budget production, sales and training. Christie has a Bachelor of Science degree in Education from Ball State University. Christie is extremely dedicated to self-improvement and the development of others, and she is passionate about AMP’ING-UP training for the employees she serves.

Amy Donker currently serves as Amp Residential's Director of Operations. Amy was born and raised in West Michigan and attended Grand Valley State University. She began her career in property management in 2011 as a Leasing Consultant and was quickly promoted to Property Manager, Senior Property Manager, Regional Manager and was promoted to her current role of Senior Regional Manager in June of 2021. She is an active member of the Property Management Association of West Michigan as a volunteer on the Membership committed and previously served on the Board of Directors from 2013-2017. Additionally, Amy received her Certified Apartment Manager designation (CAM) through the National Apartment Association in 2016 and received her Leadership Lyceum Designation in 2019. Amy is not only a great coach at work, she’s also a proud mother with two boys.

Claire Baud serves as the Marketing & Social Media Manager for AMP Residential. Claire began her career in the Multi-Family Housing industry as a Leasing Consultant where she excelled at customer service, marketing, and sales. Claire spearheaded her community’s outreach efforts to local businesses and made significant improvement to the community’s name recognition and reputation in its sub-market. Prior to joining AMP Residential Claire led the sales and marketing efforts at a Continuum Care Facility. Claire has contributed greatly to the marketing efforts at AMP; she launched property video tours for the company in 2018, has overseen multiple website refreshes and consistently educates and aides the entire company in the marketing department.

Grace currently serves as Amp's Sales & Training Manager! Grace began her career in property management in 2019 as a leasing consultant at a 1,068-bed student housing community for Michigan State University. She was promoted to Leasing & Marketing Director and then to Leasing Manager during her time in East Lansing. As a Leasing Manager, she traveled to a 920-bed student housing community at Grand Valley State University to further her experience with different markets. After her time with student housing, Grace joined the AMP Residential team as a Leasing Manager and was then quickly promoted to her current role, where she is part of the newly established Amp Centralized Team. Grace prides herself on her excellent customer service, compassion, dedication, and loyalty. She aims to deliver the moon to every resident with whom she interacts.

Isayra began her career in property management in 2021 as a leasing agent. She joined AMP Residential in June of 2024 and currently oversees delinquency for four Michigan properties and five Florida properties. She is dedicated to providing To the Moon customer service and incorporates empathy, integrity, and humbleness in her role. She is a proud member of AMPs centralized corporate team and looks forward to the opportunities ahead!

Alicia currently serves as Amp Residential's Leasing Renewal Manager. She began her career in property management in 2022 as an Office Coordinator for a community with over 1,700 units and was quickly promoted to Leasing Consultant, Renewal Specialist and has been in her current role of Leasing Renewal Manager since February of 2023. Alicia believes that providing an exceptional experience for every customer she speaks with creates a positive change in the property management community. She prides herself on exceptional customer service. Because of her experience with renewals, she is highly knowledgeable about the various responsibilities and concerns that comes with renewing a lease. During her down time, she loves to read any and all books and enjoys fishing. Alicia currently resides outside of the Grand Rapids area with her husband and fur baby.

Kathy Deppe serves as the Leasing Renewal Manager for AMP Residential. Kathy began her career in the Multi-Family Housing industry as a landscaper where she excelled and was asked to fill in in the office as a leasing consultant for a year until the property was sold. Kathy has been working in the Multi-Family housing industry as a leasing consultant for 3 years. She has been with AMP since 2023 and was promoted to Leasing Renewal Manager after a year of working for AMP. Kathy in her free time enjoys building legos, spending time with boyfriend, going on road trips and spending time up north at her family’s cottage.

Janelle Dierolf currently serves as a Regional Manager for AMP Residential, with properties in Grand Haven, Holland and West Bloomfield. Janelle began her career in Property Management in 2014 as a Leasing Consultant and quickly worked her way to Assistant Manager, Property Manager, District Manager and was promoted to her current role of Regional Manager in August 2022. She is an active member of the Property Management Association of West Michigan as a volunteer on the Membership Committee. Janelle was awarded the 2019 GLAStar Property Manager of the Year. Janelle received her Certified Apartment Manager (CAM) designation through the National Apartment Association in 2016. Janelle not only loves to train and develop her team at work, but she is also a proud mom of 1 and loves to read a mixture of rom-com’s and thrillers in her free time.

Kaylee Dittenber serves as the Area Leasing Manager for AMP Residential. Kaylee began her career in the Multi-Family Housing industry as a Leasing Consultant where she excelled at customer service and sales. Kaylee currently resides in Six Lakes with her husband of 4 years and their two boys ages 13 and 3. Outside of work, Kaylee enjoys spending time with her family and actively participating in her kids sports and school activities.

Nikki currently serves as Amp Residential's Accounts Receivable Manager. She began her property management career in 2015 and joined Amp Residential in 2019. She was promoted to Assistant Manager in 2021 until accepting her current role. Nikki currently resides in Grand Rapids with her son. She loves to travel and spend time outdoors.

Amelia Gomez serves as the Executive Assistant for AMP Residential. Amelia began her career in the Multi-Family Housing industry in 2001 as the Administrative Assistant to the maintenance department that had close to 1800 units. Amelia has held many positions throughout her property management career including Resident Relations Specialist, Assistant Property Manager, Property Manager, and Field Operations Support Manager. Amelia prides herself in working with her team with a common goal of achieving excellence and providing exceptional customer service. On her days off from work, Amelia enjoys traveling, being outside in warm summer weather and spending time with her family.

Denise started her property management career with AMP at Aspen Lakes and Wyndham Hill in 2021 after being an AMP Residential resident for three years. Denise quickly became a valued part of the team and has trained countless new team members and volunteered to help at many properties in AMP’s portfolio all over the country. In 2023, Denise was nominated for a GLAStar Award and won a To The Moon Award, both for Leasing Team Member. Most recently, Denise has taken her talents to the AMP Corporate office, first as a Leasing Renewal Manager and now an Area Leasing Manager. She has met many amazing people since joining AMP and looks forward to the opportunities her new position will bring.

Kalyn Johnston is a seasoned professional in the property management industry and has held a variety of positions throughout her property management career since 2012 including Leasing Consultant, Assistant Manager, Property Manager, Business Manager and recently accepted a new position as the Accounts Payable Manager for AMP Residential. Born and raised in the Rockford area, she brings over a decade of experience, showcasing her expertise in managing a variety of communities. Kalyn holds a CAM certification with the NAA, maintains a Michigan Real Estate license, and has served on the PMAWM Membership Committee and currently serves on the PMAWM Apartment Careers Committee, underscoring her commitment to excellence in her field to bring awareness to property management career path. Beyond her professional achievements, Kalyn is a dedicated wife to her husband of 9 years and parent to their three children, aged 8, 6, and 17 months. Outside the realm of property management, she enjoys hiking local trails with her family, attending music concerts, and actively participating in her children’s sport and school activities.

Page Lovell currently serves as our Senior Regional Manager with a portfolio including properties in Michigan, Connecticut, Alabama and Kentucky. She achieved her Bachelor of Science from University of Southern Indiana and began her career working in health administration and sales for an assisted living community in St. Louis, MO. Working with families and people during highly emotional transitions in life helped shaped her focus on service. As she and her dog, Phoebe, migrated north to Michigan, she made the easy transition from the assisted living community to property management in the multi-family industry. Page earned her Certified Apartment Management (CAM) designation from NAA and her eagerness to learn, serve, and help others along the way aided in her promotion progressions from Leasing Consultant to Assistant Manager, to Property Manager, to Senior Property Manager and to her current position as Regional Manager. Page is active in the Property Management Association and is a previous winner of Michigan’s GLAStar Property Manager of the Year. When not at work, you can likely find Page hanging out with her dog, Pheobe, or hiking, or camping, or at a fun social activity with her friends.

Seth McDowell currently serves as a District Maintenance Supervisor of West Michigan for AMP Residential, with properties in Grand Haven, Holland and Grand Rapids. Seth began his Property Management career in 2013 as a Maintenance Technician and during his 10 years with AMP he had worked from Maintenance Technician, to Maintenance Supervisor of a 168 unit property, and was promoted to Maintenance Supervisor of a 338 unit property and was promoted to his current role of District Maintenance Supervisor in the Summer of 2024. Seth currently serves as one of AMP’s Academy Ambassadors and his organizational and leadership skills have lead him to be awarded Maintenance Supervisor of The Year as well as earn the Best Maintenance Shop of The Year, in addition to Most Improved Property of The Year. Seth received his Certified Apartment Maintenance Technician (CAMT) designation through the National Apartment Association. When he isn’t on-site training and working with teams, he is a dad to 2 wonderful boys and he loves to camp!

Kaytlin Meadley is currently the Talent Acquisition Specialist for AMP Residential. Kaytlin began her career in Property Management in 2017, she started working for AMP Residential as a Floating Leasing Consultant in 2018. Shortly after, she was promoted to Assistant Property Manager – Property Manager – Senior Property Manager and has been in her current role since October of 2022. Kaytlin received her CAM certification in 2021, and is an active member of the PMAWM, currently serving as Chair for the Careers Committee. Kaytlin resides in the West Michigan area with her husband, daughter, their (4) dogs and (2) cats. Kaytlin is an animal lover who enjoys traveling and reading!

Chad began working in property management in 2014 with Village Green, just before AMP was started. Chad was originally hired in as a Maintenance Tech, he then moved to holland as a Supervisor, then to Grand Haven. After several years at Timberview, Chad was promoted to District Maintenance Supervisor, and then Regional Maintenance Supervisor. He received his CAMT certification in 2023 and has been an academy ambassador for AMP for 4 years now.

Kimberly joined AMP in August, 2016 as an Assistant Manager, she was quickly promoted to Property Manager after earning her Community Association Manager (LCAM) designation in October, 2016. Throughout her tenure with AMP, Kimberly has gained extensive knowledge and experience in condo conversions, renovation, re-positioning and new construction. As a result of her success in the Florida markets, she has been recognized for her drive and dedication that has resulted in her most recent promotion to Senior Regional Property Manager. Kimberly is responsible for the oversight of Amp's entire Florida portfolio. Kimberly is known for her servant leadership style and “can do attitude”. She prides herself on providing exceptional customer service while nourishing strong team support. Kimberly is an active member of the South East Apartment Association (SEFAA) and the South West Apartment Association (SWFAA). She is also active in the Chamber of Commerce. Kimberly is a wife and mother of three (3), so when she is not at work, you can usually find her in her spending time with family and friends.

Born and raised in Grand Rapids, MI, Leah started her professional development by graduating from Grand Valley State University with a degree in Advertising and Public Relations. Shortly after graduating, Leah got a job as a Leasing Consultant for a community with over 300 units. With what started as a job, quickly became a passionate career for Leah. Shortly after joining AMP Residential in 2014, Leah earned the prestigious GLAstar award of “Leasing Person of the Year” for over 300 units. Her unsurpassed dedication to superior customer service, fine attention to detail, advocacy for all residents, industry knowledge, team building, and leadership development quickly led her to a role of Regional Manager. While overseeing 6 communities, Leah leads her teams with confidence, empathy, compassion and empowerment; all while having the determination to not only meet but exceed financial goals. She provides her teams with the tools they need to succeed while offering gentle guidance and assistance along the way. Leah earned her Certified Apartment Manager certification in 2017. When Leah is not busy at work, she enjoys spending time outdoors with her family and her new puppy, Cherokee.

Kelly Scofield serves as Payroll and Benefits Manager for AMP Residential. Kelly began her career in the Multi-Family Industry in 1997 working as a leasing consultant for a community with over 1700 units while going to Grand Rapids Community College. What started as a part time job, quickly became a career! Kelly has held many positions throughout her property management career including Assistant Property Manager, Property Manager, Business Manager and Property Accountant. Kelly's knowledge and experience made her the perfect fit for her most recent promotion to Community Accounting Specialist. Kelly has earned her Certified Apartment Manager (CAM) designation and participated in F.L.I.G.H.T (Future Leaders in Training). She prides herself on exceptional customer service, exceeding expectations and providing strong team support. Kelly currently resides in suburb of Grand Rapids with her husband and 2 boys.

Lynn Sorrell serves as the Accounts Payable Manager for AMP Residential. Lynn began her career in 1997 in LIHTC Housing for eight years before moving onto the Multi-Family Housing Industry in 2005 as the Resident Relations Manager and Property Manager at Ramblewood Apartments with close to1800 units. Lynn has since held a few additional positions along with Property Management which include Property Manager training and mentorship, due diligence, and acquisitions, and PMAWM board member and events. Lynn prides herself in working hard, being dedicated, and working with her team with the goal of achieving excellence in all aspects of Property Management. Lynn enjoys time with her family, friends and taking vacations. She currently resides with her husband and has two daughters in Hudsonville.

Taylor Strong serves as the Community Experience Manager for AMP Residential. Taylor began her journey with AMP as a Leasing Consultant in 2015 after moving back home to Michigan as a former Arizona resident of 6 years. She was then quickly promoted to Assistant Manager, and shortly after accepted the position of Property Manager on the lake shore. Prior to her career with AMP Residential, Taylor shared a wide background in the customer service industry that has assisted her in her role as the Community Experience Manager. Taylor is passionate on exceeding the expectations of each client/resident by providing exceptional customer service, empathy, and delivering the moon to everyone she meets. In addition, her main goal is to be able to assist each community by focusing on their specific needs to continue to grow and make improvements that will be beneficial to employees, residents, and future clientele. Taylor earned her Certified Apartment Manager certification in 2019 – since she began her career in the Multi-Family Housing industry her feet have hit the ground running in each position she has been placed in. Taylor strives to always give 110% in everything that she does and in return seeks to provide the same experience back to everyone she comes in contact with. When she is not at work, she enjoys hitting the gym and spending time with her friends and family.

Meet our newly promoted Chief Cuteness Officer, Alfie! Alfie is 8 years old and was rescued from Wonder Paws Fort Lauderdale. Alfie lives a glamorous life at the beautiful Flats on Fifth! This city boy is living large and enjoying life!